Privacy Policy

At LeonePaws, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

 

Information We Collect

When you use our website, we may collect:

  • Your name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and protect our business
  • Send promotional emails (only if you choose to receive them)

Payment Security

LeonePaws does not store your credit card information. Payments are securely processed through trusted third-party payment providers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted partners necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Shopify
  • Marketing and analytics providers

These partners only receive the information required to perform their services.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent at any time

To exercise these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

LeonePaws Customer Care
Email: support@leonepaws.com